This course covers:
- Core principles of HIPAA Privacy & Security Rules
- Key provisions of Texas HB 300 and how they expand upon HIPAA
- Responsibilities of NEMT drivers, dispatchers, and administrative staff
- Best practices for maintaining confidentiality during transport and communication
- Procedures for handling breaches or complaints
- Penalties for non-compliance and how to avoid them
Upon successful completion of the training and quiz, participants will receive a Certificate of Completion for compliance documentation.
Duration: Approx. 45–60 minutes
Delivery: Online, On-Demand | Mobile-Friendly Access
Recommended for: NEMT drivers, dispatchers, receptionists, and partner care teams.
🎓 Includes:
- Self-paced video training
- Downloadable Certificate of Completion
- Mobile-friendly access
Format: Self-paced online | Price: $49.99
This training is designed to strengthen the customer service skills and professional standards of NEMT drivers, dispatchers, and partner staff. Your team is the face of your organization — how they communicate, support, and interact with passengers can make all the difference in safety, satisfaction, and reputation.
What You’ll Learn:
- Foundations of professional conduct in transportation services
- Respectful and compassionate customer service techniques
- How to communicate with elderly, disabled, and non-verbal clients
- Managing difficult situations and complaints with empathy
- Partner and team collaboration for smooth operations
Recommended for: NEMT drivers, dispatchers, receptionists, and partner care teams.
Includes:
- Self-paced video training
- Downloadable Certificate of Completion
- Mobile-friendly access
Format: Self-paced online | Price: $49.99
In an emergency, every second counts. This training provides NEMT drivers with a basic understanding of CPR and first aid, equipping them to respond calmly and effectively until medical help arrives.
⚠️ Note: This course is for awareness and non-certification purposes. It is not a replacement for hands-on CPR certification.
What You’ll Learn:
- Recognizing signs of medical distress
- Performing basic CPR steps (adult-focused)
- Responding to choking, fainting, seizures, and other emergencies
- Basic wound care, burns, and bleeding control
- When and how to call 911 or escalate care
Recommended for: NEMT drivers, aides, and staff who interact with passengers during transit.
🎓 Includes:
- Self-paced video tutorial
- Practical emergency response tips
- Downloadable Certificate of Completion
- Designed for non-medical transport staff
Format: Self-paced online | Price: $49.99